Frequently
Asked Questions

Rates vary by room type and season. Studios and chalets are available. Book direct for the best available rate, no booking platform surcharges.

Book directly via our online booking system or call 09 407 3200. Direct bookers save compared to major booking sites, receive priority chalet allocation, and enjoy more flexible policies.

Yes. We offer negotiated corporate rates and weekly/monthly discounts for extended stays. Email kerigoldchalets@xtra.co.nz or call us to discuss your requirements.

We accept Visa, Mastercard, American Express (2.5% surcharge), debit cards, and direct bank transfers. A deposit equivalent to the first night confirms your booking.

Our standard cancellation policy is 48 hours prior to check-in day. Group bookings, special events or public holidays have longer cancellation periods.

Yes. We can accommodate groups by booking adjacent chalets. Our orchard setting and communal BBQ facilities are ideal for group gatherings. Contact us to discuss multi-unit bookings and group rates.

We offer three room types - all self-contained, all private:

• Boutique Chalets - private standalone buildings with kitchen, lounge, and covered patio
• Executive Studios - modern hotel-style rooms with kitchenette and business workspace
• Private Studios - contemporary design with kitchen and large private deck

Every unit includes free ultra-fast fibre WiFi, Sky TV, reverse-cycle heat pump (heating & cooling), private parking directly outside your door, kitchen or kitchenette, and private outdoor space. No hidden extras.

We offer complimentary fibre broadband with average speeds of 100+ Mbps download. Suitable for video conferencing, 4K streaming, and large file transfers. No data caps or time limits. Each unit has its own access point.

Yes. Chalets have kitchens with oven, stovetop, microwave, fridge, and full crockery/utensils. Studios have kitchenettes with microwave, stovetop, fridge, and essentials. You can cook full meals in any unit.

Yes - free private parking directly outside each unit, 24/7. No meters, no sharing. We can accommodate boats and trailers by arrangement.

Yes, selected units are pet-friendly. Please let us know when booking so we can allocate the right room and brief you on our pet policy.

Yes. We have purpose-designed accessible units with roll-in showers, grab rails, wider doorways for wheelchair access, step-free entry, and designated accessible parking. Contact us to discuss your specific requirements.

Very. Family chalets sleep 4–5 with queen bed, single bed, and sofa bed. The orchard setting is safe for children. Portable cots and high chairs are available on request. Self-catering kitchens make family meals easy.

We have a BBQ area and covered outdoor dining under the orchard canopy - great for groups and families. We don't have a pool, but Rainbow Falls swimming hole is 10 minutes away, and beaches are 20–25 minutes away.

326 Kerikeri Road, Kerikeri 0230, Bay of Islands, Northland. We're less than 1km from Kerikeri town centre, on the left heading into town from State Highway 10.

5.5 km - approximately 7–5-minute drive to the airport. Air New Zealand operates daily flights from Auckland (45 min). We can arrange airport transfers; contact us with your flight details.

Yes - 5 minutes on foot to Kerikeri's cafes, restaurants, supermarket, and shops. Park once and walk everywhere during your stay.

Approximately 3 hours by car via State Highway 1 then SH10 - a scenic drive through Northland farmland and native bush. Daily Air New Zealand flights from Auckland take 45 minutes. InterCity coaches also run daily.

• Stone Store & Kerikeri Mission Station - 5 min drive (NZ's oldest stone building)
• Rainbow Falls - 5 min drive (27m waterfall, short bush walk)
• Packhouse Market - 7 min drive (Saturdays)
• Bay of Islands / Paihia - 20 min drive
• Waitangi Treaty Grounds - 20 min drive
• Beaches (Opito Bay) - 10 min drive

Bay of Islands boat cruises (Paihia, 20 min), Waitangi Treaty Grounds (20 min), Doubtless Bay beaches (45 min), Whangaroa Harbour fishing (30 min), Puketi Forest kauri trees (20 min), Cape Reinga (3 hrs return).

The Black Olive is adjacent to our property. Walking distance: Café Cinema, The Rusty Tractor, and Kerikeri's award-winning bakery. A short drive: Food at Wharepuke (Asian fusion), Plough & Feather (gastropub), Marsden Estate (winery restaurant).

Check-in is from 2:00 PM. Check-out is by 10:00 AM. Early check-in and late check-out may be available on request (subject to availability). Contact us in advance to arrange.

We don't have an on-site restaurant, but every unit has a kitchen so you can cater for yourself. We can arrange pre-ordered continental breakfast baskets or grocery starter packs - let us know when booking.

"Kerigold" combines "Keri" from Kerikeri with "gold" - symbolising our gold standard experience and the golden light filtering through our citrus orchard. Kerikeri itself (in te reo Māori) traditionally means "dig dig", referring to the cultivation of kumara in the region's fertile soil.

Kerikeri enjoys a subtropical climate - New Zealand's sunniest region. Summer (Dec–Feb) averages 23–26°C. Winter (Jun–Aug) is mild at 15–17°C, with some rain but nothing severe. All units have both heating and cooling for year-round comfort.

We maintain enhanced cleaning protocols between stays, with particular attention to high-touch surfaces. All chalets are thoroughly cleaned and presented to a 27-point quality checklist. We follow all current New Zealand government guidelines.